My GMAT Online score was just canceled by GMAC due to “irregularities,” even though I meticulously followed all rules and proctor instructions. I maintained constant visibility on camera, showed my room twice, confirmed my phone’s distance, had a clear desk, took no breaks, properly displayed my whiteboard, and completed all verification steps.
The cancellation notice was vague, citing only “irregularities.” I plan to appeal and would greatly appreciate advice from anyone who has successfully appealed a GMAT score cancellation. What’s the best approach to maximize my chances of getting my score reinstated? Any experiences you can share would be helpful.
A GMAT score cancellation without a clear explanation is definitely stressful. I’ve heard of this happening, but it’s thankfully rare. It sounds like you were really careful, so it’s baffling they’d flag "irregularities.
I agree. It’s especially worrying when they’re so vague. My friend went through something similar. They suspected she’d looked off-screen, even though she insisted she hadn’t. The proctor’s notes were vague, and that’s what GMAC based their decision on.
She appealed, of course. She documented everything – screenshots of the emails, a timeline of the test, even a diagram of her room setup. She emphasized how closely she followed the rules and asked for specific details about the alleged irregularities. The key is to be organized and persistent.
That’s good advice. I’d also suggest focusing on the lack of concrete evidence in your case. You followed all the procedures, and they can’t pinpoint what went wrong. Stress that in your appeal. Maybe even mention the stress this is causing and how it impacts your application timeline.
Definitely. And if you have any witnesses – like family members who were in the house during the test and can vouch for you not having any unauthorized materials or help – include their statements in your appeal. The more corroborating evidence, the better.